Refund policy

1. Items sold are non-refundable.

2. Should the merchandise be found defective, exchange of merchandise (in the original packaging) may be arranged provided that customer informs city'super at (852) 2429 8588 within 3 days upon receipt of merchandise. The receipt of merchandise will serve as a proof of purchase.

3. city'super reserves the right to amend terms & conditions and of final decision on all matters of disputes.

4. For any enquiry regarding online order and delivery, please call our customer service hotline at (852) 2429 8588 or email to online@citysuper.com.hk.(Business Hour: Monday to Friday 10:00am to 6:00pm)